Human product ownership, publication decisions, and final review stay with the named operator.
Support and trust
Operator identity, support contact, and public-offering status are explicit.
QC+AI Studio is operated publicly by Nay Linn Aung. This page exists so learners, evaluators, and partner reviewers can see how to request help, where to send privacy or security questions, and what the current commercial posture of the public site actually is.
Public support, privacy, and partner requests can use the intake form below or na27@hood.edu.
The site is not currently a paid self-serve public offering.
Responsible-disclosure details are published at /.well-known/security.txt.
General support
Product and learner questions
Use email for access issues, curriculum questions, account deletion help, and problems with lessons, quizzes, builder flows, or project work.
Privacy
Data and policy requests
Use the same public contact path for privacy questions, correction requests, and help clearing local-account data that was not resolved through the account page.
Partnerships
Institutional review and pilots
Prospective academic or partner conversations should include the intended audience, pilot scope, expected timeline, and whether the request is evaluative or commercial.
Security
Responsible disclosure
Security concerns should be reported privately to the operator rather than posted publicly. A standardized disclosure file is published at /.well-known/security.txt.
Product and privacy
First response within 2 business days
Covers learner help, account issues, privacy questions, and correction/deletion follow-up.
Partnership and pilots
First response within 5 business days
Used for evaluative reviews, institutional pilots, and manually scoped commercial conversations.
Security disclosures
Acknowledgement within 5 business days
Initial acknowledgement arrives through the public disclosure channel before any deeper remediation timeline is confirmed.
Structured support intake
Use the form below for product help, privacy questions, partnership reviews, or responsible-disclosure follow-up. The public intake route records a ticket reference and keeps the request inside the first-party QC+AI support path.
Commercial and enrollment clarity
The public QC+AI Studio site currently operates as a public learning platform and technical evaluation surface. It does not expose self-serve checkout, subscription billing, or instant paid enrollment on the public domain.
If an institutional pilot, sponsored review, or manual commercial agreement is offered, pricing, access scope, timelines, and cancellation or refund terms should be confirmed in writing before any payment is requested or accepted.
Support expectations
The public support model is direct maintainer response, not a staffed 24/7 help desk.
The operator identity for the public deployment is disclosed on the site and tied to the public repository and attribution pages.
The public domain does not currently expose self-serve checkout or instant paid enrollment.
Current response targets and public release notes are summarized on the status page.
Related public references
See the about page for curriculum scope and ownership, the attribution page for build-process transparency, the privacy policy for data handling, the accessibility page for audit status, the status page for operations, the fictional audit-fixtures page for reusable QA personas and commands, and the terms of use for platform conditions.